Our Commitment to Safety
At Abbott Bus Lines, safety isn’t just a policy, it’s a promise. Since 1927, our reputation has been built on doing things the right way, with integrity, precision, and a deep respect for the people we serve. Whether it’s a student heading to their first field trip or a team bound for a championship, every journey begins and ends with a commitment to protecting what matters most. We believe that true safety is proactive, not reactive. That’s why we go beyond industry standards to ensure every vehicle, every driver, and every mile meets the highest levels of safety and preparedness.
Well Maintained Fleet
Our motorcoaches are professionally serviced and rigorously inspected to ensure peak performance and safety at all times. Each vehicle follows a strict preventative maintenance schedule, managed by our in-house team of certified technicians, who are trained to meet and exceed U.S. Department of Transportation (DOT) compliance standards. From braking systems and tires to engine diagnostics, electrical components, and climate control, no detail is too small when it comes to your safety.
Before every trip, drivers perform comprehensive pre-trip inspections — checking all essential systems, safety features, and documentation to ensure every coach is fully road-ready. Our fleet includes modern, late-model motorcoaches, each equipped with advanced safety technology and maintained to operate like new. This layered, proactive approach ensures every passenger rides with confidence, knowing their journey is supported by reliable equipment, expert care, and industry-leading safety practices.
Professional Drivers
Every Abbott driver is trained well beyond industry requirements, because when lives are in our care, good enough is never enough. Our drivers undergo a detailed hiring and training process, including certification in defensive driving, emergency response, DOT regulations, and passenger care. New drivers complete comprehensive onboarding, road testing, and shadowing with senior operators before taking the wheel independently.
Training doesn’t stop once a driver is hired. We conduct ongoing education and safety refreshers, along with regular performance evaluations, ride-along, and scenario-based drills to prepare for anything that might arise on the road. From medical emergencies to severe weather and mechanical issues, our drivers are equipped to respond quickly, calmly, and effectively.
But beyond technical skill, every Abbott driver brings something more: a sense of responsibility and pride. They understand that they’re not just transporting passengers, they’re entrusted with families, students, athletes, and loved ones. That understanding is what drives our team to lead with professionalism, compassion, and a deep commitment to your safety and peace of mind.
“This isn’t just a job, it’s a responsibility. Every person on that bus is someone’s everything, and we never forget that.”
— D. Abbott
Comprehensive Safety Program
Safety at Abbott Bus Lines is a system, not a checklist. Our team follows a comprehensive safety program built on proactive planning, real-time awareness, and continuous improvement. Every trip begins with detailed coordination that includes route planning, emergency preparedness protocols, and weather monitoring. We track developing conditions across all service areas and make informed adjustments whenever weather, traffic, or road closures pose a potential risk. While our drivers are trained to respond to a wide range of situations, it’s the systems behind them that keep our operations seamless and efficient. Our safety protocols are not static, they are regularly reviewed, updated, and audited to meet or exceed the latest U.S. DOT regulations and industry best practices. The result is a layered, agile approach that protects our passengers in every situation.
24/7 Operations Support
Safety doesn’t stop once the bus pulls away, it continues behind the scenes. Our 24/7 dispatch and operations team monitor every active trip in real time, using GPS tracking, traffic alerts, and weather data to provide live oversight and fast decision-making when needed. Whether it’s rerouting around a storm, coordinating a last-minute schedule change, or checking in on a remote stop, our support team stays in constant communication with drivers to ensure everything runs smoothly.
Passengers may never see this side of our operations, but it’s the quiet force that ensures every mile is safe, responsive, and reliable. At Abbott Bus Lines, you’re never on the road alone, we’re with you every step of the way.