Our Commitment to Safety
At Abbott Bus Lines, safety isn’t just a policy — it’s a promise. Since 1927, we have done things the right way, guided by integrity, precision, and deep respect for the people we serve. Whether it’s a student heading to their first field trip or a team traveling to a championship, every journey begins with a commitment to protecting what matters most. For this reason, we believe true safety is proactive, not reactive. That’s why we go beyond industry standards to ensure every vehicle, every driver, and every mile meets the highest levels of safety and preparedness.
Well Maintained Fleet
Our motorcoaches receive professional service and undergo rigorous inspections to ensure consistent performance and safety. Each vehicle follows a strict preventive maintenance schedule, overseen by our in-house team of certified technicians who meet and exceed U.S. Department of Transportation (DOT) compliance standards. From braking systems and tires to engine diagnostics, electrical components, and climate control, every detail is carefully inspected with passenger safety in mind.
Before every trip, our drivers complete thorough pre-trip inspections, verifying all essential systems, safety features, and required documentation to confirm each coach is fully road-ready. As a result, our modern, late-model motorcoaches operate at peak reliability, allowing passengers to travel with confidence knowing their journey is supported by advanced safety technology, expert care, and industry-leading safety practices.
Professional Drivers
Every Abbott driver is trained beyond industry requirements, because when lives are in our care, good enough is never enough. From the start, drivers complete a detailed hiring and training process that includes certification in defensive driving, emergency response, DOT regulations, and passenger care. New team members also complete comprehensive onboarding, road testing, and hands-on shadowing with senior operators before driving independently.
Training continues throughout a driver’s career. We provide ongoing education, safety refreshers, and regular performance evaluations, along with ride-alongs and scenario-based drills. These programs prepare our drivers to respond quickly and calmly to medical emergencies, severe weather, and unexpected mechanical situations.
Beyond technical skill, every Abbott driver brings a strong sense of responsibility and pride. They understand they are not just transporting passengers, but caring for families, students, athletes, and loved ones. This mindset drives our team to lead every trip with professionalism, compassion, and an unwavering commitment to safety and peace of mind.
“This isn’t just a job, it’s a responsibility. Every person on that bus is someone’s everything, and we never forget that.”
— D. Abbott
Comprehensive Safety Program
Safety at Abbott Bus Lines is a system, not a checklist. For every trip, our team follows a comprehensive safety program built on proactive planning, real-time awareness, and continuous improvement. This process includes detailed route planning, emergency preparedness protocols, and ongoing weather monitoring. In addition, we track developing conditions across all service areas and make informed adjustments when weather, traffic, or road closures present potential risks. While our drivers are trained to respond to a wide range of situations, the systems supporting them ensure operations remain seamless and efficient. To stay ahead, our safety protocols are regularly reviewed, updated, and audited to meet or exceed U.S. Department of Transportation (DOT) regulations and industry best practices. As a result, this layered and agile approach protects our passengers in every situation.
24/7 Operations Support
Safety doesn’t stop once the bus pulls away. Behind the scenes, our 24/7 dispatch and operations team monitor every active trip in real time using GPS tracking, traffic alerts, and weather data. This live oversight allows for quick, informed decisions whenever conditions change. When needed, our team reroutes around storms, coordinates last-minute schedule adjustments, and checks in at remote stops. Throughout each journey, dispatch stays in constant communication with drivers to ensure every trip runs smoothly.
Although passengers may never see this support, it plays a critical role in keeping every mile safe, responsive, and reliable. At Abbott Bus Lines, you’re never on the road alone, we’re with you every step of the way.