Tour Host
Location: 1704 Granby St NE, Roanoke, VA 24012
Job Type: Part-Time/ Seasonal
Overview: Are you passionate about travel, people, and creating unforgettable experiences? Abbott Tours is seeking friendly, organized, and energetic individuals to serve as Tour Hosts on group tours across the country. As a Tour Host, you become the heart of each journey. You guide travelers, coordinate daily logistics, and ensure every passenger feels welcome and supported from start to finish.
Whether leading a scenic trip through the Smoky Mountains or managing a multi-day historic tour, you play a key role in shaping the overall experience. In every situation, your leadership helps define the journey.
Minimum Qualifications:
To succeed in this role, candidates should bring a positive attitude and a strong commitment to guest service. Qualifications include:
- Experience in customer service, hospitality, or tour management (preferred)
- Willingness to travel, including weekends and holidays
- Ability to assist passengers boarding and exiting the motorcoach
- Capability to stand, walk, and lift light supplies in various weather conditions
- Access to a cell phone and reliable communication
- A genuine passion for travel, storytelling, and working with people
Above all, successful Tour Hosts genuinely enjoy helping others and thrive in group settings.
Responsibilities:
As a Tour Host, you lead and coordinate the daily experience for each group. Responsibilities include:
- Oversee accommodations, attractions, meals, and schedules
- Serve as the primary point of contact for passengers throughout the trip
- Provide engaging commentary and destination insights
- Work closely with motorcoach drivers, vendors, and local guides to ensure smooth transitions
- Maintain the daily itinerary and adjust when plans change
- Assist with small needs such as distributing snacks or organizing group activities
- Respond calmly and efficiently to unexpected situations
- Record attendance, track expenses, and collect feedback
Throughout each trip, you ensure guests feel informed, comfortable, and cared for. In turn, your leadership helps create a seamless and memorable journey.
Skills & Abilities:
Tour Hosts must demonstrate strong communication, leadership, and adaptability. Key abilities include:
- Excellent interpersonal and communication skills
- Strong leadership and time-management skills
- Ability to research and share information about destinations
- Calm problem-solving under pressure
- Familiarity with smartphones, GPS, and basic travel apps
- Professional appearance and a customer-first mindset
In addition, strong organization and adaptability help you manage changing schedules with confidence.
Physical Demands:
This role requires mobility and stamina throughout the trip. Tour Hosts must be able to:
- Move about the motorcoach while in motion to assist guests
- Walk and stand for extended periods during excursions
- Lift and carry light snacks, beverages, or informational materials
- Work comfortably in various climates and weather conditions
Because tours require active participation, physical awareness and stamina remain essential throughout each journey.
Why be a Tour Host with Abbott?
When you join Abbott Tours, you become part of a team with nearly a century of trusted service. Here’s what you can expect:
- Travel to exciting destinations while creating meaningful experiences
- Work alongside a supportive, family-owned team
- Enjoy flexible part-time and seasonal scheduling
- Represent a company built on professionalism, warmth, and reliability
When you join Abbott Tours, you become part of a team with nearly a century of trusted service. At the same time, you gain the opportunity to grow professionally while guiding unforgettable journeys.